Metro P.L.C an organization established in 1993. The company is partners with LG electronics and is the sole distributor agent of LG electronics in Ethiopia. It has put its attention on Home Electronics and Home Appliances to comply with the prevalent demand in Ethiopia. With our partners LG electronics, we focused on achieving a customer friendly and a one on one approach and thus established the Brand Shops. We started with just two Brand Shops in 2013, and as of 2015 we have expanded up to 16 Brand Shops. Moreover, in order to expand our business and outreach the consumers demand, we manufacture LG TV’s in our factory established in 2010. To meet and satisfy our consumer’s demand, Metro PLC along with our partners focuses on after sales service. Metro PLC has now up to 3 branches for Service Center and is still expanding to be able to reach all of our customers. Our staff uses the appropriate method to diagnose the defected products to take necessary measures; let it be to fix or change a spare part is not an issue with our competent technicians and sufficient spare parts supply.